We strive to ensure that you receive your order in perfect condition. However, if you encounter any of the following issues with your purchase, you are eligible to return the product within 5 days of receiving it:
Damaged During Delivery: If the phone is visibly damaged upon delivery, please contact us immediately with clear photos of the damage.
Manufacturing Malfunction: If the phone malfunctions due to a manufacturing defect, please provide a detailed description of the issue along with supporting evidence (photos or videos).
Incorrect Product Received: If the delivered product does not match the item you ordered, please notify us immediately with relevant order details and product images.
Return Process:
To initiate a return, contact our support team within 5 days of receiving your order.
Ensure that the item is in its original packaging and in unused condition.
Once the return is approved, further instructions will be provided regarding shipping and refunds.
Please note that we reserve the right to inspect the returned product before approving a refund or replacement. For any further questions, feel free to reach out to our customer support team on +961 81699994.